A booking request is submitted through our website booking/contact form.
Your charter is confirmed only after we accept the request and your deposit is paid.
2) Deposit & Payment Schedule
A 10% deposit is required to reserve your date and time.
Full remaining balance is due 14 days prior to your sail date.
If full payment is not received by the 14-day deadline, the booking may be canceled and your date/time released.
3) Guest Cancellations (by you)
More than 14 days prior to sail date:
You may cancel for a full refund, minus any non-refundable payment processing fees.
14 days or less prior to sail date (after full payment is due):
Payments are non-refundable (deposit and any amounts paid are forfeited).
If we are able to rebook your date/time, we may issue a refund at our discretion, minus any processing fees.
4) Weather & Safety Cancellations (by us)
Safety comes first. If the captain determines conditions are unsafe and we must cancel, you may choose:
Reschedule to the next available date/time, or
Receive a full refund, minus any non-refundable payment processing fees.
5) Rescheduling Requests
Rescheduling is subject to availability.
Requests made more than 14 days prior are typically accommodated without penalty.
Requests made within 14 days may be treated as a cancellation unless we can fill the original slot.
6) Late Arrivals / No-Shows
Late arrivals may reduce your time on the water.
No-shows are non-refundable.
7) Add-Ons
Add-ons may be requested at booking and are subject to availability.
Some add-ons may be paid onboard if not prepaid.
8) Processing Fees
Refunds (when applicable) may be reduced by payment processing fees charged by the payment provider.
9) Trip Interruptions / Early Return
Once your charter has begun, no refunds are provided for early return or trip interruption due to guest preference, seasickness, weather discomfort, schedule changes, or other personal reasons.
