1) How to Book

• A booking request is submitted through our website booking/contact form.
• Your charter is confirmed only after we accept the request and your deposit is paid.
  
  

2) Deposit & Payment Schedule

• A 10% deposit is required to reserve your date and time.
• Full remaining balance is due 14 days prior to your sail date.
• If full payment is not received by the 14-day deadline, the booking may be canceled and your date/time released.
  
  

3) Guest Cancellations (by you)

• More than 14 days prior to sail date:
  • You may cancel for a full refund, minus any non-refundable payment processing fees.
    
    
• 14 days or less prior to sail date (after full payment is due):
  • Payments are non-refundable (deposit and any amounts paid are forfeited).
  • If we are able to rebook your date/time, we may issue a refund at our discretion, minus any processing fees.
    
    

4) Weather & Safety Cancellations (by us)

• Safety comes first. If the captain determines conditions are unsafe and we must cancel, you may choose:
  • Reschedule to the next available date/time, or
  • Receive a full refund, minus any non-refundable payment processing fees.
    
    

5) Rescheduling Requests

• Rescheduling is subject to availability.
• Requests made more than 14 days prior are typically accommodated without penalty.
• Requests made within 14 days may be treated as a cancellation unless we can fill the original slot.
  
  

6) Late Arrivals / No-Shows

• Late arrivals may reduce your time on the water.
• No-shows are non-refundable.

7) Add-Ons

• Add-ons may be requested at booking and are subject to availability.
• Some add-ons may be paid onboard if not prepaid.
  
  

8) Processing Fees

• Refunds (when applicable) may be reduced by payment processing fees charged by the payment provider.

9) Trip Interruptions / Early Return

• Once your charter has begun, no refunds are provided for early return or trip interruption due to guest preference, seasickness, weather discomfort, schedule changes, or other personal reasons.